Hazelhurst are flying with their Red2Green
We reset every morning to red ...at 3 pm daily we meet as a team (every dept) and discuss positive interactions with residents and meaningful time to make their day positive. We then swap the red balls to green balls for those residents and spend the rest of our day trying to make green days for the remaining residents. Oh and Serena came up with the Tree idea. I can't take credit for this one...