Being a Team Leader at Herefordshire Care Homes.

Team Leaders at Herefordshire Care Homes understand people and adapt to their teams recognising different strengths and backgrounds. They will set team goals and share the good outcomes; they will build trust through transparency and will always lead by example showing new ways of working. If you are a values- driven leader then we could have just the role for you.
What you’ll need
Being a Team Leader Is about acting as a role model by leading and supervising the team day-to-day, working alongside them, and completing regular restorative supervision. It’s also about taking responsibility for care planning and liaising with families, health care professionals and others to ensure that the best care is delivered. Working closely with the home manager to develop the services is an important aspect of the role too, as is administering medication and carrying out quality audits.

Job Description


Key Responsibilities

• Provide leadership and support for care teams and act as a champion for residents’ safety and dignity.
• To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
• Ensure the ongoing safety of residents, colleagues, and visitors through systematic assessment, monitoring and reviewing of processes.
• Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used.
• Act as a role model for good clinical and care governance practice.

Provide leadership and support for care teams and act as a champion for residents’ safety and dignity

• Provide effective leadership and support for the care team.
• Supervise care colleagues on a day-to-day basis and through formal supervision processes.
• Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
• Demand high quality care delivery focused on residents individually assessed needs and choices.
• Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.
• Support and assist new colleagues with the completion of induction programs, training, and competency assessment.

To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available

• Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery in the home.
• Undertake training appropriate to your role and ensure learning is shared and transferred into practice.
• Review the daily delivery of care, including pressure area prevention, nutrition and infection prevention and control procedures. Ensure high standards of care delivery are maintained.
• Be responsible for the safe and appropriate management, administration and recording of medication, including controlled drugs and oxygen, in accordance with Herefordshire Care Homes Policies and Procedures.
• Act at all times within your own skills and competence.
• Attend all statutory and mandatory training as required by the Company in order to fulfil your duties


Ensure the ongoing safety of residents, colleagues and visitors through systematic assessment, monitoring and reviewing processes.

• Conduct and document care and risk assessments and develop care plans related to the assessed needs and choices of individual residents.
• Ensure that areas of identified risk are appropriately monitored, and outcomes recorded and acted upon e.g. fluid and nutrition charts, turning regimes, blood glucose monitoring.
• Report all accidents and incidents promptly in accordance with Herefordshire Care Homes Policy. Ensure accident/incident reports are written clearly and concisely and that any remedial action or learning is incorporated into care delivery.
• Ensure that residents are encouraged and supported to remain as independent and active as possible. Promote the philosophy of activity-based care.
• Ensure the safety and comfort of all residents, whilst encouraging a happy, homely atmosphere.
• Be knowledgeable about Safeguarding Vulnerable Adults Policies and Procedures and report any untoward events in accordance with Herefordshire Care Homes requirements.
• Ensure that clinical equipment is maintained in a safe, clean and fully functional state. Report any equipment failures or damage to the home manager.
• Be responsible for the care and protection of residents’ property.
• Maintain standards of infection control within the home and to assist residents to maintain their own infection control needs.